bdff Privacy Policy

Introduction and Applicability

bdff ("we", "our", or "platform") places the highest importance on your personal privacy. This Privacy Policy ("Policy") informs you of what types of information we collect when you use our website bdff.lat, how we use that information, and what measures we take to protect it.

This policy applies to all bdff services, platforms, mobile versions, and all related activities. By registering on our platform or using our services, you are considered to have agreed to this Privacy Policy.

We believe that a successful digital relationship is built on transparency and trust. We therefore want to clearly inform you of when, how, and for what purpose your information is used. This policy has been drawn up in accordance with Bangladesh's applicable digital security regulations and international data protection standards.

What Data We Collect

bdff may collect your information in various ways. Details are set out below:

2.1 Information You Provide Directly

When you register on our platform or contact us, you may be required to provide the following information:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)
• National ID card or passport number (where identity confirmation is required)
• Bank or mobile banking account details (for processing transactions)
• Address and postal code

2.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Date, time, and duration of visit
• A log of which pages you visited
• Referral URL (where you came from)

2.3 Transaction-Related Information

Financial information required during deposits, withdrawals, or other financial activities is collected. This information is used solely for the purpose of confirming transactions and preventing fraud.

Purpose of Data Use

We use the information we collect for the following legitimate purposes:

3.1 Service Delivery and Operations

• Creating, verifying, and managing your account
• Processing all financial transactions including deposits and withdrawals
• Processing bonuses, offers, and rewards
• Monitoring and coordinating gaming activities

3.2 Security and Legal Compliance

• Identity verification and age confirmation (meeting the 21+ requirement)
• Preventing fraud, deception, and money laundering
• Ensuring account security
• Complying with applicable laws and regulations

3.3 Service Improvement

• Analysing and improving platform performance
• Personalising your experience
• Planning the addition of new features and capabilities

3.4 Communication

• Sending important account notifications
• Providing transaction confirmations and receipts
• Customer service-related communication
• Sending promotional information subject to your consent

Data Storage and Security

bdff adopts industry-standard technical and organisational measures to protect your personal information. The key components of our security framework are set out below:

4.1 Technical Security Measures

• All data transmissions are secured using SSL (Secure Socket Layer) encryption technology
• Sensitive information is stored using industry-standard encryption methods
• Secure server infrastructure and regular security audits
• Advanced firewall systems to detect and prevent unauthorised access
• Two-Factor Authentication facility

4.2 Organisational Measures

• Only authorised staff have access to the information they need
• Staff receive regular training on data protection and privacy
• Staff are employed under strict confidentiality agreements

4.3 Data Retention Period

We retain your information only for as long as necessary. Information is retained while the account is active. Even after an account is closed, certain information may be kept for a defined period in the interests of legal obligations, dispute resolution, and fraud prevention.

However, in the event of any data breach, bdff will notify the affected users as quickly as possible and take immediate steps to address the situation.

Sharing Data with Third Parties

bdff does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Service Provider Partners

• Payment processing organisations (bKash, Nagad, Rocket, Upay) — the minimum information necessary to process transactions
• Technology service providers — for platform operations, under strict confidentiality agreements
• Game software providers — limited data for service integration

5.2 Legal Obligations

We may be legally required to provide information as part of a court order, a directive from a regulatory authority, or a legal process.

5.3 Business Changes

In the event of a business restructure, merger, or acquisition, your information may be transferred to the new entity. You will be notified in advance in such cases, and the standards of this Privacy Policy will continue to apply.

5.4 What We Do Not Do

• We do not sell or rent information to any advertiser or marketing organisation
• We do not share more information than necessary without your consent
• We do not provide information for third-party profiling or targeted advertising

Cookies Policy

bdff uses cookies to ensure the best performance of the website and to improve your browsing experience.

6.1 Types of Cookies

• Essential cookies — essential for the platform to function correctly; these cannot be disabled
• Functionality cookies — to remember your preferences and settings (such as language selection)
• Analytical cookies — to understand website traffic and usage patterns

6.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the website to not work correctly. We do not use third-party tracking cookies for advertising purposes.

Your Rights and Choices

You have certain fundamental rights regarding your personal information, which bdff fully respects:

• Right of access — you have the right to know what information we hold about you
• Right to rectification — the right to request correction of inaccurate or incomplete information
• Right to erasure — the right to request deletion of your information in certain circumstances
• Right to restrict processing — the right to request that the use of your information be limited for specific purposes
• Right to data portability — the right to receive your information in a structured format
• Right to object — the right to opt out of marketing communications

To exercise any of the above rights, please email [email protected]. We will endeavour to respond within a reasonable time after receiving your request.

Children's Privacy

All bdff services are for people aged 21 and over only. We do not knowingly collect any personal information from minors.

Age verification measures are in place during the registration process. If we become aware that a minor has registered on our platform, the relevant account will be closed immediately and any information collected will be deleted.

If you believe we may hold information about a minor, please contact us.

Changes to the Privacy Policy

bdff may update this privacy policy from time to time. Changes to services, the introduction of new technologies, or legal obligations may require this policy to be revised.

For any significant changes, we will take the following steps:

• The "Last Updated" date at the beginning of the policy will be revised
• Registered users will be notified of important changes via email
• A notice will be displayed on the website

Continuing to use our platform after an update will be considered your agreement to the revised policy. We therefore recommend visiting this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Protecting your information is our highest priority. We take any concerns you have seriously and aim to resolve them promptly.

For more information about bdff, visit our About Us page. To learn about our terms of service, see the Terms & Conditions page.